NTISthis.com

Evidence Guide: TLIL5066A - Apply rail resource management principles

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIL5066A - Apply rail resource management principles

What evidence can you provide to prove your understanding of each of the following citeria?

Apply RRM principles to personal leadership

  1. Personal responsibility is taken in accordance with RRM principles
  2. Decisiveness is demonstrated when mitigating risk, in accordance with RRM principles
  3. Interventions are made when rules and procedures are not followed by team members, in accordance with RRM principles
  4. Own and team performance is monitored in accordance with RRM principles
  5. Participation in task planning and analysis by team members is encouraged where appropriate, in accordance with RRM principles
  6. Situational leadership is demonstrated in accordance with RRM principles
Personal responsibility is taken in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Decisiveness is demonstrated when mitigating risk, in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interventions are made when rules and procedures are not followed by team members, in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Own and team performance is monitored in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participation in task planning and analysis by team members is encouraged where appropriate, in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Situational leadership is demonstrated in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to task management

  1. Attention is focused and distractions managed in normal and high workload situations
  2. Actions of team members are monitored and cross-checked in accordance with RRM principles
  3. Workloads are managed by prioritising and delegating safety-critical and routine tasks
  4. Existing work plans are reviewed and modified when necessary
  5. Automated systems and controls are managed effectively
  6. Multiple tasks and high workload are identified and prioritised in accordance with RRM principles
  7. Time constraints are discussed with team members when managing workload
Attention is focused and distractions managed in normal and high workload situations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Actions of team members are monitored and cross-checked in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workloads are managed by prioritising and delegating safety-critical and routine tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Existing work plans are reviewed and modified when necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Automated systems and controls are managed effectively

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Multiple tasks and high workload are identified and prioritised in accordance with RRM principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Time constraints are discussed with team members when managing workload

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to teamwork

  1. Assistance and advice is provided to team members
  2. Workload of team members is considered before interacting with them
  3. Team awareness of safety is enhanced by sharing experiences
  4. Open communication and effective working relationships with others are established
  5. Professional or personal biases are identified and put aside to promote cooperation
  6. Interpersonal skills are used to defuse arguments and to resolve conflict
  7. Advice is sought from team members and/or sources as required and considered
Assistance and advice is provided to team members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Workload of team members is considered before interacting with them

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Team awareness of safety is enhanced by sharing experiences

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Open communication and effective working relationships with others are established

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Professional or personal biases are identified and put aside to promote cooperation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Interpersonal skills are used to defuse arguments and to resolve conflict

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advice is sought from team members and/or sources as required and considered

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to communications

  1. Information and operational plans are shared with others as required, prior to commencing work
  2. Critical events are debriefed to improve the way they are handled next time
  3. Understanding is confirmed at end of a briefing or debriefing
  4. Questions are asked to clarify understanding
  5. Relevant information is passed on to keep team members up-to-date
  6. Instructions, information and explanations are given in a clear and unambiguous manner
  7. Correct radio protocol is used at all times
  8. Proper hand-over to another person or team is conducted at end of shift for critical operational tasks
Information and operational plans are shared with others as required, prior to commencing work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critical events are debriefed to improve the way they are handled next time

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Understanding is confirmed at end of a briefing or debriefing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Questions are asked to clarify understanding

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant information is passed on to keep team members up-to-date

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Instructions, information and explanations are given in a clear and unambiguous manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Correct radio protocol is used at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Proper hand-over to another person or team is conducted at end of shift for critical operational tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to risk management

  1. Principles of threat and error management are applied in rail industry workplaces
  2. Particular caution is exercised under unusual or demanding conditions
  3. Deadlines are balanced with safety considerations
  4. Tasks are carried out in accordance with risk management policies and procedures
  5. Rules and procedures are followed at all times
  6. Management of potential hazards and/or abnormal situations is discussed with team members
  7. Equipment is operated safely in accordance with rules and limits
Principles of threat and error management are applied in rail industry workplaces

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Particular caution is exercised under unusual or demanding conditions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Deadlines are balanced with safety considerations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tasks are carried out in accordance with risk management policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Rules and procedures are followed at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Management of potential hazards and/or abnormal situations is discussed with team members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Equipment is operated safely in accordance with rules and limits

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to decision making

  1. Relevant information to help understand problem is gathered and analysed
  2. Opinions and suggestions are sought from others before deciding what to do
  3. Available time is used to consider all options, not just the most obvious alternative
  4. Potential risks for each alternative being considered are discussed with appropriate personnel
  5. Appropriate option/s is selected and implemented based on available information
  6. Outcome of decision/s is reviewed to ensure solution was effective
Relevant information to help understand problem is gathered and analysed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Opinions and suggestions are sought from others before deciding what to do

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Available time is used to consider all options, not just the most obvious alternative

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Potential risks for each alternative being considered are discussed with appropriate personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate option/s is selected and implemented based on available information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outcome of decision/s is reviewed to ensure solution was effective

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to managing emergencies

  1. Risk is regularly re-assessed when dealing with emergency situations
  2. Training and experience is applied to carry out most important actions in an emergency
  3. Reassurance is given to others to help them remain calm in an emergency
  4. Action is taken to protect passengers and/or rail workers from further danger in an emergency
Risk is regularly re-assessed when dealing with emergency situations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Training and experience is applied to carry out most important actions in an emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reassurance is given to others to help them remain calm in an emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Action is taken to protect passengers and/or rail workers from further danger in an emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply RRM principles to self management

  1. Composure is shown in managing emergency and/or other demanding situations
  2. Effects of fatigue in self and/or others are recognised and appropriate action is taken to manage this
  3. Effectiveness is maintained under stress or periods of high workload
  4. Assistance is requested to deal with difficult or abnormal situations
Composure is shown in managing emergency and/or other demanding situations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effects of fatigue in self and/or others are recognised and appropriate action is taken to manage this

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effectiveness is maintained under stress or periods of high workload

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance is requested to deal with difficult or abnormal situations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include demonstration of applying:

required knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement.

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts.

Resources for assessment include access to:

other simulated practical and knowledge assessment, and/or

an appropriate range of relevant operational situations in the workplace.

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Method of assessment

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests.

Practical assessment must occur:

through activities in an appropriately simulated environment, and/or

in an appropriate range of situations in the workplace.

Required Skills and Knowledge

This section describes the knowledge and skills required for this unit.

Required knowledge:

Communication systems, procedures and protocols in the rail industry

Decision-making processes and their application within a rail environment

Fatigue management principles

Key concepts and definitions relating to rail resource management

Key emergency management principles and practices associated with railway operations

Leadership principles and practices

Relevant documentation /records such as:

emergency procedures

relevant regulations

standard operating procedures

workplace rules

Relevant rail safety, work health and safety (WHS)/occupational health and safety (OHS) and environmental legislation

Relevant legislated rail safety requirements including state and territory acts and regulations, and nationally approved compliance codes and/or guidelines

Risk management principles and procedures

Task management principles and procedures

Teamwork principles

Required skills:

Access and use rail industry standards

Communicate effectively with others, particularly in relation to interpreting complex information relating to rail operations

Develop and maintain currency of rail industry knowledge and regulatory requirements

Network and build relationships with a diverse range of rail industry organisations

Work ethically in accordance with legislation

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Rail resource management may include:

infrastructure constraints

maintenance schedules

network capacity

personnel availability

physical network

resource needs and availability

rolling stock availability

track access requirements

train services

Hazards must include:

hazards that may occur in the course of work activities for which there are defined actions to control and manage the risks involved

Information may include:

audit program information

changes to regulations

compliance and enforcement regime

rail regulatory requirements

safety notices